Services
Dining
Amenities
Recreation
Recreational services
Cancellation policy
FACILITIES-SERVICES:
PARKING SERVICE:
Our hotel cooperates with an outdoor parking where we can transfer your car at a small charge.
SHOPPING:
Enjoy the ultimate shopping experience at exceptional prices in Gracioza store (11 Katehaki Str., Heraklion) simply by showing your room keycard.
INTERNET STATION:
Located at the main lobby of our hotel, it offers our guests an immediate access to the Internet.
STORING LUGGAGE:
You can request your luggage to be stored, free of charge, at our storage place. You will receive a numbered coupon, which will thus serve you to restore your luggage.
WEATHER FORECAST:
You will find the daily weather forecast (by the National Meteorological Service) posted inside the main elevators on everyday basis.
EXTRA SERVICES:
Laundry Dry Cleaning: Services available Monday-Friday,
delivery within 24 hours (Friday: Admission until
12:00).
Medical Assistance: In case of an injury, the front-desk
will provide you with the First-aid medical kit. In case
you need any specialized medical utensil, our staff will
gladly assist you in finding a pharmacy that is on duty.
Babysitting: Our hotel cooperates with babysitters and
guarantees that your beloved children will be left in
hands of the adequately skilled professionals.
Hair dresser & Beauty Care: Our hotel can direct you to
the top hairdressers and beauty institutes in the city,
while the appointments are made either at their
premises or arranged at your room.
Excursions, vehicle rentals, tickets, flower arrangements, taxi service: The reception of Capsis Astoria offers a
series of services that will make your staying most
comfortable and pleasant.
BUSINESS CONVENTIONS:
Capsis Astoria has four conference, seminar and reception rooms at your disposal. All rooms are professionally supplied with the latest technology equipment, and can efficiently host a wide range of activities both of social, political, as well as business nature. If used independently, the rooms can host 15 300 individuals, while our Roof Garden has the potential of hosting up to 900 people during the warm summer period.
ACCOMMODATION:
Rooms:
Capsis Astoria reveals the perfect harmony between its modernized facilities fully supplied with the latest technology equipment, and its dedicated personnel who offer professional service and outstanding diligence. Renovated rooms appeal with their dominating green colour and the adequate contrasts of beige and light brown. The walls resemble historical gallery with black & white photos that depict the development of the city of Heraklion. The furniture, different decorative artifacts, TFT television sets, spot lights and additional areas offer comfort and superb functionality of our rooms.
Electricity: 220 Volt/ 50 Hertz
Arrival time: 13:00
Departure time: 12:00
The rooms are fully equipped with:
- Air-conditioning
- Satellite TV 20 TFT screen
- Direct dial phone
- Hairdryer and luxury set of cosmetics
- Safe deposit box
- Mini bar
- Laundry/Dry Cleaning service
- 24-hour room service
- Wireless Internet
Junior Suites:
For those who look for home rather than a hotel room when visiting Heraklion, Junior suites offer separate bedroom and living room. Classical furnishings reveal refined taste, while the suites aim to provide every comfort and fulfill all the needs of our respected guests who wish to combine work with high quality life.
Electricity: 220 Volt/ 50 Hertz
Arrival time: 13:00
Departure time: 12:00
Suites include:
- Living room
- Office desk
- Queen Size Bed
- Set of cosmetics
- Dining room
- TV screen
- Laundry/Dry Cleaning service
- Wireless internet
- 24-hour room service
Presidential Suite:
The presidential suite of Capsis Astoria offers a flashback to Cretan history. Classical style furniture gives hospitality a traditional character and creates a unique atmosphere of nobility and profound history. The presidential suite is fully supplied with the latest technology equipment and luxurious bathroom for the precious moments of relaxation.
Electricity: 220 Volt/ 50 Hertz
Arrival time: 13:00
Departure time: 12:00
The suite includes:
- Living room
- Office desk
- Fax
- Espresso coffee machine
- Queen Size Bed
- Set of cosmetics
- Dining room
- 2 TV screens
- Hydro massage
- Laundry/Dry Cleaning service
- Wireless internet
- 24-hour room service
EROFILLI RESTAURANT:
Erofilli restaurant is located on the first floor of Capsis Astoria, with view on the Eleftherias Square. Start your day by testing our culinary expertise that aims to satisfy all your senses, as we tend to provide you with a mixture of scents and pleasures found in variety of homemade delicacies, traditional tastes, as well as modern recipes. Our long tradition will ensure that you shall enjoy the best breakfast in town.
CAFE CAPSIS:
Relax and enjoy your coffee, sweets, a snack or a drink at the main lobbys Cafe Capsis that operates 24 hours a day. If you are a chocolate fan, Cafe Capsis offers 32 eclectic flavors to suit every taste. The venue also offers lunch and dinner, while you experience our Chefs new Mediterranean and Cretan culinary specialties, delicately prepared to satisfy even the most demanding gastronomes. In this attempt our enriched menu invites you to cross the border of ordinary and pamper yourself with a true culinary experience.
ROOF GARDEN & ZEFYROS POOL BAR:
Escape from the hectic rhythm of the city and enjoy the astonishing view of Heraklion and the Old Venetian Castle in the port. During the summer season you will find a true oasis in the outdoor roof garden of our hotel. Exotic cocktails, coffee cups, and delicious meals can accompany the unique taste of freshness and relaxation by our pool.
The area can also serve for receptions with the hosting capacity of 900 people, cocktail parties, lunches and other social or business events.
Hours of operation: 11:00 19:00
• Accessible facilities
• Air conditioning
• Banquet facilities
• Conference facilities
• Internet services
• Laundry/Valet service
• Lounges/bars
• Parking
• Pets allowed
• Poolside snack bar
• Restaurant
• Roof garden
• Room service
• Safe deposit box
PERSONAL RECEPTIONS:
At the central point of Heraklion we provide an exceptionally decorated venue that offers you and your guests unforgettable moments of celebration, accompanied with our chefs unique culinary specialties, the outstanding personnel service and professional expertise in organizing events that only an experienced hotel can guarantee.
***For a newlywed couple, our hotel offers a free night stay in the presidential suite, cool champagne, fruit, chocolates and a full breakfast in bed.
***Our hotel also offers an outside catering service at a venue of your choice.
• Outdoor pool
Subject to the discretion of the hotel, the credit card provided may be charged if the reservation is canceled after the cancellation deadline has passed or if the guest fails to arrive. The cancellation policy will appear after selecting rate rules.
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To the beach: 4 kms
To the airport: 3 kms
To the port: 1 km
To the city: In the city
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